UKChanges
Mission statement
UKChanges aims to build successful relationships with its customers by helping them to maximise profitability through the effective and intelligent management of their key data assets.
By providing a combination of excellent customer service, vast practical data management experience, in-house technical capabilities and a positive approach to customers’ challenges, UKChanges has become the preferred data partner to many high-profile commercial and not-for-profit organisations.
Activities
UKChanges offers a comprehensive portfolio of data management services and user-controlled web-based data management tools; working closely with customers to understand their requirements and deliver solutions that meet both current and future needs.
From designing, developing and deploying fast data capture tools for websites and human operators; establishing data quality standards; normalising data structures; deduplicating and cleaning contact records; and developing data hierachires; through to enhancing records with additional lifestyle and socio-demographic attributes; creating Single Customer View databases; performing analysis on transactional data; segmenting customer records; identifying look-a-like prospects; building, hosting and providing remote access to complete customer data repositories; and offering campaign management tools – UKChanges can deploy comprehensive end-to-end data management solutions or work with clients to overcome specific data management challenges.
UKChanges believes that clean, accurate customer data is critical to the success of any consumer-facing organisation. As an independent company, UKChanges is able to offer completely impartial advice on service selections and processes, working with customers to deliver the value in their data wherever it touches their business – from marketing and customer service to operations and accounts / collections.